Lumivique Store

Privacy Policy

Last Updated: 29 December 2025

1. Who We Are

Lumivique Store (“we”, “our”, “us”) operates an online store offering curated health, sports, fitness, and wellness tools & accessories, pet care accessories, travel and outdoor tools & accessories, eco & sustainable products, home décor and living products, beauty accessories and tools, watches, jewelry, souvenirs, decors and gift items sourced from third-party suppliers and brands.

The name “Lumivique” is a brand used for marketing, advertising, WhatsApp business, social media, and online representation of Lumivique Store. All orders, purchases, communications, and transactions conducted under the brand “Lumivique” — whether via this website or any other platforms, marketing channels, or promotional campaigns — are considered transactions with Lumivique Store and are governed by these Terms and Policies. Lumivique Store is a brand operated by Prospera Global, based in Malaysia.

🌐 Website:
https://store.lumivique.com

Unless explicitly stated, we do not manufacture, test, design, or modify the products sold on this website. Product descriptions, specifications, materials, images, claims, and usage information are provided by third-party suppliers, manufacturers, distributors, or publicly available sources and are shared for general informational purposes only.

As a reseller, Lumivique Store does not control the manufacturing process, internal quality testing, or proprietary formulations of third-party products.

2. Information We Collect

We collect personal data only where necessary to operate our website, process orders, provide customer support, comply with legal obligations, prevent fraud, resolve disputes, and improve site functionality.

Information You May Provide

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details and purchase history
  • Messages sent via contact forms, chat, whatsapp or email
  • Account login details (if you create an account)

Automatically Collected Information

  • IP address
  • Browser type, operating system, and device information
  • Pages visited, session duration, and site interactions
  • Referral URLs
  • Cookies and similar technologies (see Cookies section)

Automatically collected data is primarily used for security, analytics, fraud prevention, and operational performance.

3. Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection and platform security.

An anonymized string (hash) created from your email address may be provided to the Gravatar service.
Gravatar privacy policy: https://automattic.com/privacy/

Once approved, your profile image may be publicly visible with your comment.

4. Cookies & Similar Technologies

We use cookies and similar technologies to ensure proper website functionality, improve performance, enhance security, and provide a smoother user experience.

Cookies may be used to:

  • Remember login details
  • Save comment information
  • Store shopping cart contents
  • Maintain session security
  • Prevent fraud and abuse
  • Analyze website performance and traffic patterns

Examples:

  • Comment-related cookies may be stored to remember user preferences and may persist for varying periods depending on browser settings and platform configuration
  • Login or authentication cookies may be used to maintain user sessions and account access and may persist for a limited period or until the user logs out, clears cookies, or browser settings expire
  • Temporary or session cookies may be set to enable core website functionality, security checks, or browser compatibility and are typically removed when the browser session ends or shortly thereafter

Cookie duration may vary based on technical configuration, browser behavior, device settings, or third-party service requirements.

You may disable cookies through your browser settings. Please note that restricting certain cookies may impact site functionality, performance, or user experience.

Cookies and similar technologies may also be used to support referral attribution, performance measurement, traffic source analysis, and fraud prevention by third-party platforms.

5. Orders & Payments

When you place an order, we collect information necessary to fulfill, manage, and support your purchase.

All payments are securely processed by third-party payment processors. We do not store, process, or have access to your full payment card details at any time.

Payment processing is handled directly by the selected payment provider under their own security, privacy, fraud detection, and compliance standards.

Payment Data May Include

  • Name
  • Billing and shipping details
  • Transaction amount and currency
  • IP address and device data (used for fraud prevention and security verification)

All payment processing is handled directly by PayPal and/or Stripe in accordance with their respective privacy policies and regulatory obligations.

6. Payment Processing Disclaimer & Liability Limitation

Payment authorization, processing, currency conversion, fraud checks, chargeback handling, and transaction approval are handled exclusively by third-party payment providers.

Please note:

  • Transaction approval or rejection is determined by PayPal, Stripe, and/or your card issuer
  • Currency conversion rates or fees may be applied by PayPal, Stripe, or your financial institution
  • We are not responsible for payment delays, authorization failures, processing errors, chargebacks, reversals, or third-party system outages
  • Payment-related disputes, verification requests, or chargebacks may need to be addressed directly with the payment provider

By completing a purchase, you acknowledge and agree that payment processing outcomes are governed by the payment provider’s systems, rules, and dispute resolution procedures.

7. Geolocation & Currency Display

To improve browsing convenience, we use IP-based geolocation technology to estimate a visitor’s general country or region.

This allows us to:

  • Display prices in a relevant currency
  • Adjust store settings for regional viewing

We use trusted third-party geolocation service providers. This process:

  • Is approximate only
  • Does not identify a specific individual
  • Is not used for behavioral advertising or profiling

8. Currency Display & Exchange Rate Disclaimer

Prices may be displayed in different currencies using automated store configuration tools based on a visitor’s estimated region.

Please note:

  • Currency display is provided for convenience only
  • Exchange rates may not reflect real-time market rates
  • Final charges may vary due to:
    • Payment provider conversion rates
    • Bank or card issuer fees
    • Checkout currency processing rules

We do not guarantee currency accuracy or real-time precision. By proceeding to checkout, you acknowledge and agree that you have reviewed and accepted the final price displayed before payment confirmation.

9. Product Information, Use & General Disclaimer

Lumivique Store is a reseller and distributor of third-party physical products.

  • Product descriptions, specifications, materials, usage instructions, claims, and images originate from suppliers or manufacturers
  • We do not provide medical, health, therapeutic, fitness, veterinary, or professional advice
  • Product outcomes, durability, comfort, suitability, performance, or results may vary between individuals, pets, environments, and use cases

Customers are responsible for:

  • Reviewing product descriptions and specifications carefully
  • Using products according to provided instructions and safety guidelines
  • Determining suitability for personal, household, pet, or environmental use
  • Consulting qualified professionals where appropriate

Lumivique Store disclaims liability for misuse, improper handling, failure to follow instructions, or reliance on supplier-provided claims.

10. Caching & Performance Optimization

Our site uses trusted website performance, security, and caching technologies to improve speed, stability, and user experience.

This may involve:

  • Caching web pages
  • Using cookies or similar technologies
  • Temporarily processing technical data (IP address, browser, device type)

This data is used solely for functionality, security, fraud prevention, and performance optimization.

11. Third-Party Services & Data Sharing

We may share limited personal data with trusted third-party service providers, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping, logistics, and dropshipping partners
  • Website hosting and infrastructure providers
  • Analytics and performance monitoring tools
  • Email communication and customer support platforms
  • Performance measurement, referral attribution, and marketing technology providers

These third parties may process limited technical, referral, or interaction data (such as cookies, IP address, device identifiers, or timestamps) solely to attribute traffic sources, measure performance, prevent abuse, or support platform functionality. Such data is processed under their respective privacy policies and compliance obligations.

Data is shared only to the extent necessary for these services to operate.

12. Referral Attribution & Performance Technologies

To understand how visitors discover our website and to improve operational efficiency, we may use technologies that attribute referrals, measure performance, or analyze traffic sources.

These technologies may involve the use of cookies, referral identifiers, or similar mechanisms and may be provided by third-party platforms.

The information processed is limited to what is reasonably necessary for attribution, analytics, fraud prevention, and system integrity. We do not receive access to users’ payment credentials, sensitive personal data, or financial account information through these technologies.

13. Legal Basis for Processing (GDPR / PDPA / CCPA)

Where required by applicable law, personal data is processed based on:

  • Contractual necessity — order fulfillment, payment processing, logistics, packaging, delivery, customer support
  • Legitimate interests — fraud prevention, site security, analytics, dispute resolution
  • Legal obligations — accounting, taxation, regulatory compliance
  • Consent — marketing communications or cookies where applicable

14. Data Protection Rights Notice

Data protection laws in certain jurisdictions (such as the GDPR, PDPA, and CCPA/CPRA) may grant individuals specific rights regarding their personal data.

We acknowledges the existence of such rights as provided by applicable law. The availability, scope, and exercise of these rights depend on the individual’s jurisdiction, the nature of the data involved, and the systems used to process that data.

Please note:

  • We processes personal data primarily for order fulfillment, payment coordination, customer support, security, fraud prevention, and legal compliance
  • Certain personal data is processed, stored, or controlled by third-party service providers (such as payment processors, hosting providers, logistics partners, or analytics platforms) under their own privacy policies
  • As a result, some requests may need to be directed to the relevant third-party provider
  • We may be legally required to retain certain data for accounting, regulatory, fraud prevention, or dispute resolution purposes
  • We do not guarantee the availability, portability, modification, or deletion of data where it is not legally required, technically feasible, or within our direct control

Requests or inquiries regarding personal data may be submitted using the contact details below. Where applicable, we will consider such requests in accordance with legal requirements and our operational capabilities. Identity verification may be required.

Certain interaction, referral, or performance data may also be processed by third-party service providers for analytics, traffic source attribution, marketing measurement, or system functionality. Such processing is subject to the third party’s privacy policies and legal obligations. We do not have access to financial or sensitive personal data through these technologies.

15. Data Retention

  • Comments and related metadata may be retained indefinitely unless removal is requested
  • Order records may be retained for legal, accounting, tax, fraud prevention, and dispute resolution purposes
  • Account data is retained while accounts remain active or as required by applicable law

Retention periods are determined based on legal obligations, operational necessity, and risk management considerations.

16. Where Your Data Is Processed

Your data may be processed or stored outside your country depending on the third-party services used. We take reasonable steps to ensure appropriate safeguards, contractual protections, and compliance mechanisms are in place.

17. Security Measures

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

18. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or 16 where required by law). We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, you may contact us using the details below. We will take reasonable steps to review the request and, where feasible and legally permitted, remove the child’s personal data.

Please note that some data may be retained to comply with legal, accounting, fraud prevention, or regulatory obligations, or may be processed by third-party service providers under their own privacy policies.

19. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

20. Contact Us

For more information:

☎️ Phone Number: +60 17-5458042
📧 Email: mavericky724@gmail.com
🌐 Website: https://store.lumivique.com